Graduation Regalia Returns

line of backwards facing graduates

May 7, 2020: Students are still able to purchase graduation regalia for events like virtual celebrations while the university is maintaining limited operations status. To order regalia through the K-State Campus Store, students can submit a phone order by calling 785-532-0702 between 8 a.m. to 5 p.m. Monday through Friday. If desired, email to schedule a call. Students are also able to order regalia online directly through CB Grad, but be aware that CB Grad will not accept returns on opened items.

March 2020: With Kansas State University planning to maintain its limited operations status through the end of the semester, the university has cancelled in-person commencement ceremonies scheduled for May 9, May 15 and May 16 on the Manhattan and Polytechnic campuses. The traditional commencement ceremony for spring 2020 graduates will be combined with the December 2020 ceremonies scheduled for Dec. 11 and 12 on the Polytechnic and Manhattan campuses.

The K-State Campus Store will be issuing refunds on recently purchased graduation regalia. Due to the special circumstances that have arisen due to COVID-19, the store will be accepting open packages. 

To return regalia purchased at the Grad Expo on March 2-3 or in the campus store, customers will need to:

  1. Package regalia for return shipping.
  2. Include full contact information in package: Name, phone number, email, return address
  3. Ship to: 
    ATTN: Graduation Returns
    K-State Campus Store
    020 K-State Student Union
    Manhattan, KS 66506

To return regalia purchased online from CBGrad/Balfour, reach out directly regarding their returns policy at either or 800-433-0296.

Please, let us know if you have any questions. While the store is closed, the best way to contact campus store staff is via email at

Visit our FAQs if you have questions about other K-State Campus Store services affected by COVID-19.