Full-Time Opportunities

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Full-Time Opportunities and Benefits

A few exciting benefit highlights include:

  • A SIGNIFICANT portion of health, dental, and vision insurance premiums are paid by the Union (to include children, spouse, and family coverage)
  • 176 hours of vacation leave accrual per year
  • 88.8 hours of sick leave accrual per year
  • Parental leave
  • Retirement savings plan
  • Tuition assistance for K-State courses
  • 9+ days of paid holiday leave annually 
  • Public Service Loan Forgiveness (PSLF) to forgive student loan debt

A full listing of benefits can be found in the Summary of Benefits.

Summary of Position: Responsible for assisting with the management and facilitation of daily operations of the Union’s Chick-fil-A (CFA) quick service restaurant as well as coordination of Union facility event catering in support of the Union’s mission and vision. This position is responsible for compliance with company standards in all areas of operations, including production, preparation, customer relations and inventory management.

Department: Retail Services

Status: Exempt, Full-time

Supervisory Responsibility: Yes

Work Schedule: Generally 9:30 a.m. - 6 p.m. Tuesday-Saturday with a 30-minute meal break. Schedule may vary according to business needs

Pay Range: $31,500 to $34,500 /year

Supervised By:  Assitant Director/ Retail Services

Date Position Closes: Friday, Feb. 21, 2025

Application Requirements: Union application

Key Functions: 

Chick-fil-A Related

70%: Assist leadership to ensure all Chick-fil-A (CFA) operations comply with U.S. Food and Drug Administration (FDA), Kansas Department of Agriculture (KDA) regulations, and CFA corporate policies and procedures. By direction, or in the absence of the manager/retail services, execute unit responsibilities. Monitor a clean and safe work environment in accordance with established health and safety standards. Monitor food quality. Ensure all food service standards and audits are met. Follow up on inspection findings and implement necessary changes. Identify and resolve potential safety hazards. Take advantage of slow shift days by performing extra weekly/monthly cleaning list duties and/or organizing back-of-house products/inventory. Ensure employees provide customers with efficient, friendly and superior service. Monitor and maintain guest satisfaction throughout unit and resolve customer complaints. Maintain high-quality, consistent product standards. Assist with the management of financial objectives by reviewing regular forecasts, limiting labor costs, growing sales, controlling inventory and cost of goods within budget margins. Assist with cash management functions to include POS systems.

Catering Specific

15%: Assist with soliciting and coordinating catering business and act as representative/liaison to catering customers. Attend pre-event planning meetings for catered events to ensure a successful event for the customer. Assist with prepping for centered events as well as supervising the events; addressing any catering-related concerns and issues. Maintain cleanliness and organization of catering kitchens. Inspect catering kitchens post-event and report findings to supervisor. Ensure compliance with all federal, state and local food safety standards and liquor laws in Union-operated retail venues and catered events; inform supervisor of any deficiencies. Assist with product production and placement for catered events (e.g., coffee, beverages).

Departmental Operations

15%: Stay knowledgeable on all CFA procedures. Coordinate with the manager/retail services to train team members on taking money, counting change, and proper use of credit card machines in line with industry standards. Assist in hiring, evaluating, and holding accountable, the work of retail services employees. Hold team accountable for completing all operations systems daily. Lead by example when performing duties. Serve as a member of internal and external committees. Assist with the development of employee work schedules. Perform other duties as assigned and instructed.

Qualification Requirements:

Education - Minimum 

  • High school diploma (or equivalent) and one and a half or more years of demonstrated experience; or  
  • Associate’s degree from an accredited institution and one or more years of demonstrated experience
  • Obtain ServSafe certification within first 6 months of hire

Education – Preferred 

  • Associate’s degree from an accredited institution and one or more years of demonstrated experience.
  • Current ServSafe certification. 

Experience - Minimum Demonstrated

  • Progressive food service industry experience
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office software and web-based communications (i.e., Zoom and/or Teams)
  • Fiscal management experience 
  • Ability to work cross-functionally and with a wide variety of projects and competing deadlines
  • Customer-centric service
  • Participate and pass Chick-fil-A licensee manager training within first year of hire

Experience – Preferred Demonstrated

  • Progressive food service management experience 
  • Demonstrated knowledge and experience with federal and state food handling and storage laws and regulations 
  • General accounting knowledge and experience
  • Six months or more of demonstrated work experience in a university and/or student union environment 

Skills and Abilities

Ability to move throughout CFA unit. Full range of physical motion (i.e., bend, stoop, reach, grasp) to operate and manipulate unit equipment and inventory. Sight and ability to read printed material, operate POS system and count money with or without vision aids. Verbal and written communication to present, convey and exchange information and ideas accurately and quickly. Physical agility to lift, carry and/or pull up to 30 pounds. Hearing for average or normal conversations and to receive information. Ability to safely operate and clean slicers, fryers and grill. The scope of the job occasionally requires attendance at evening and/or Saturday activities. Become ServSafe certified within six months of hire. Within one year of hire must successfully pass Chick-fil-A licensee manager training. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions of this position.

Background Check

The final candidate must pass a criminal history check related to the position.

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Employment Application 

We are an equal opportunity employer and actively seek diverse employees. See the non-discrimination policy at k-state.edu/nondiscrimination. The final candidate must pass a criminal history check as related to the position. The K-State Student Union actively seeks candidates whose commitments and contributions will advance the Union’s commitment to the Principles of Community. Policy on nondiscrimination. 

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